kenmore elite refrigerator model 795 recall

He told me to go out and purchase a new fridge. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Compressor went out made by LG! After reading what everyone has gone thru, I dont know if I want them to come out now. Not only did I lose them unit but about $800.00 worth of food. what is the 33 for? After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. I purchased my frig Feb. 2015. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Called LG who sent out a repairman a week or so later. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I then called Sears. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. However, LG will not honor the Kenmore Compressor warranty. Do I qualify for the class action suit? It replaced a "cheap" fridge that was still working 10 years after we bought it. But appliances can break down. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Everything was defrosted. Here for almost 3 hours, on his phone for 3/4 of the time. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. They should not continue to sell this junk. ft.). No help has been offered to reimburse us for the cooler or the ice. On June 9th. Refrigerator Kenmore 795.7203 Series Use & Care Manual. My Kenmore Model 795.51833.412 after 4 yrs just failed. Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. KENMORE 795. 72063.11 SERIES SERVICE MANUAL Pdf Download 2015 Kenmore Elite Model 795.72483.410. I said yes you said that last week. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. We purchased it again the following year, and again. We purchased the seers home warranty and that has been a complete fiasco as well. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. I have reported to Maryland States Attorney for consumers. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. From reading all these comments, the compressor is obviously an issue & should be recalled! Refrigerators should last more then 2 yrs. Purchased a Kenmore Elite (LG) in 2014. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Ill never buy another Kenmore or LG product. I live in a rural area so distance would probably increase the uncovered labor charges! Every time I call I get the run around between departments. I don't have the money. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Ft. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! The fix may be as simple as replacing the light bulb in the refrigerator. Purchased a Kenmore Elite model 795.74025.412 in 2016. History would suggest that we will be in the same position in another 6 months down the road. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Its frustrating because the English of the people we spoke with is not very good. In the past every appliance, tools came from Sears. SOLVED: Kenmore elite frige not cooling - Refrigerator - iFixit the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. Where is our government officials help in this matter? Bought Kenmore Elite refrigerator September 2016. Repairman came and steamed all of the ice off of the back and put it back together again. 7/2022 stopped cooling and freezing, completely. Tech said compressor was burning hot (huge fire potential?). I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! I pulled off the back cover and it has an LG compressor. Kenmore elite refrigerator compressor bad, company wont repair or replace. There has been multiple recalls, lawsuits etc for years. What a disaster. I am beyond frustrated with Sears. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Sears Kenmore model # 795.72493.611. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. I said no way, I PAID for that feature and how could they tell me sorry? It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Checked consumer reports as well. This has had me so worried and sick to think how low Sears has got. Mine didn't even last that long. I paid over $3000 for it and the compressor has completely failed. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. The parts are still on back order and now the freezer quit. Have there been any class actions against Kenmore? The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. That is UNACCEPTABLE! SAME STORY! Oder coming from my refrigerator. ENERGY STAR. Our frig is only 4 years old! LG is totally unresponsive to the needs of their consumers. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Good times. Purchase in July 2017. Compressor went out. + we had to pay for a $89. They make em pretty and fancy looking like the high ticket appliances, but they are junk. I cannot afford that. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. I have a kenmore elite I purchased in 2006 3 door. The LG compressor failed last month. The water has ruined my floor wood cabinet molding.Food does not freeze properly. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. The refrigerator model number is 79574023412. They said $600 part and $200 labor. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. I am now in the process of purchasing a new refrigerator! Step 2: Uninstall the Old Compressor. The compressor is not running. (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. What has happened to Sears quality and customer service??? He then informed us that our compressor was bad and that it would take a week for the repair work to be done. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Our fridge was no longer cooling on October 22. I bought a Kenmore Elite Trio in 2006. We were happy with this unit until now! 4.8 4.8 out of 5 stars . Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Do not by any Kenmore appliances as they are cheap junk now. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. I am highly disturbed by this. So disappointed in this product! !.411 and. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. Please Help! Im senior on social security. Now, 25 months of owning it, it quit again. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. I have lost all confidence in LG and their Sears repair techs. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. They ultimately said there is no technician in my area that is available. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. There are plenty of other folks who could use to be in on it from what I have read. So far 2 compressors, the condenser and dryer and freon have all been replaced. Manufactured in: South Korea. He then tells me that LG was supposed to send it to me which I never received nor was informed. Did I mention all the food is lost. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Does anyone know if the LFXS30766 model included in this? Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Help me,please. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. We need another lawsuit but apparently LG has filed bankruptcy. It will not hold a charge of freon. Still no refrigerator. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Went through Samsung Class action on my Samsung now this refrigerator is junk too. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! From everyone's comments it sounds like quite a hassle to try to get it repaired. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Wow, I am distraught. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Kenmore 99053 4.5 cu. I have thrown more food away in the past year, limping this thing along. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. We were concerned and called a repairman out. Most common Sears Kenmore Elite refrigerator parts that need replacing. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. com It makes icebut Ice is melting and ruined the Auger motor. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. Receive discounts, usage tips, and recall notices. same problem. I had an independent appliance repairman come on Sunday September 9, 2018. Horrible customer service. This is an obscenely short length of time for a primary component of a refrigerator to last. BUT ON SALE FOR $500. Looks like another class action lawsuit is needed for these Kenmore refrigerators. I need to be added to claim. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). Tech took one look at the 1-page warranty and stated it was not covered. The Refrigerator Door Hinge Bushing top door base broke. I did so and 2 tech's came. I did pay for extended warranty service knowing these French door refriges have issues. Long story short I'll probably end up purchasing somewhere different. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Refrigerator was not cooling then noticed freezer was not freezing yesterday. compressor/sealed system has failed. Kenmore Refrigerator Compressor [Problems Solved] One even went so far as to say they wouldnt touch it with a 10 foot pole! As of today October 31 I am still out a refrigerator. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Repair finally came. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. I always bought appliances from Sears and even worked at one location as one point. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Two service appointments were set up and no one showed up the latest being this week. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. We completely remodeled our kitchen in March 2018. Without a refrigerator for a month???? I thought we shopped and bought a product to last and had good reviews. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. Be the first one to find this review helpful. Really? I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Calls to the customer service number now do not result in any way to speak to a live human being. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. Arrived on 9-8-21. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. The refrigerator stopped working. Wish everyone have your issue resolved as easy as mine. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Good grief. We lost all of our food! I called and was informed that my warranty expired on april 30, 2018. I didn't see my model mentioned in any of the current class actions. But I was told it might not last. A layer of ice builds up, which has to be broken up. It stopped cooling due to the compressor failing on 12/31/22. Sears / Kenmore Elite Refrigerator . I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. So I guess I will have to unload it for the second time and wait 24 hours. He said that LG/Kenmore appliances are complete garbage! I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I bought a Kenmore elite model number 253.44743110 from sears. Then my ice was melting at the door. I really believe this is unacceptable and something should be done. The sell crapy items and don't offer support. Complete list of Sears / Kenmore Elite Refrigerator complaints. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. Never buying a Sears, Kenmore, LG product! Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. Have been having issues with the freezer not keeping things frozen. Tech put his hand on the compressor and said it was way too hot. AVOID BUYING LG products. Spoke with repair technician who informed me that unit was actually an LG unit. Have not seen this # in previous recall notices. WE lost around $700.00 worth of food in the refrigerator when it went out. The whole inside of the bottom freezer draw forms a layer of ice. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. They should have notified their customers of the recall and replaced the compressor. Purchased Kenmore elite 795.74033.410 with extended warranty. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. It also has many features to . I am beyond mad!! It was replaced on 10/19/2021 at a cost of $1,055. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . It just now quit cooling. Seemed he had no idea what he was saying or doing. Down to $750.00, after having to buy an extended warranty. Amazon Music Stream millions October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. Sears has TERRIBLE customer service. Just learning about Kenmore/LG refrigerators. Scheduled appt for repair 4/17/20. Or replace it. Thank God we have a home warranty! Did my time to file a claim expire? They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. He replaced the part and mentioned that it may not work and something major could be wrong. facebook; twitter; Liked Your Experience? On top of that I have to keep my warranty for a year which is about $600. the problem is not the ice maker because that has been turned off. Same complaint. Compact Refrigerator - Black. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. I had the 3 year extended warranty which expired 12/07/2018. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Kenmore review: kenmore elite model 795.74043.412. Has worked GREAT until the 17th. I am currently in the same situation. I feel everyone's pain. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I'm being told the compressor is on back order so it could be a while. The part arrived but I had to wait few days before it would be installed. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Purchased Dec. 2019. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. Kenmore Elite Refrigerator Service manual - ManualMachine.com So disappointed, being a stroke survivor on a. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. I have 2017 Kenmore Elite refrigerator made by LG. Do we qualify for the class action suit? Compressor Died after 5 years of use. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee.

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