One person said, "I have had good treatment, I couldn't ask for better. Our mission is simple: Being the best because, we care. Inadequate It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. We will publish a report when our review is complete. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. People could not always access services when they needed. Browser Support We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? 3 December 2014. We saw and were told that staff were responsive and provided people with appropriate support. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Copyright 2021 WSFA 12 News. 4688/4676) Lisa Evans-Dimmock. First amu then onto ward A2. Call our main line for general inquiries. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Ratings and reviews - Russells Hall Hospital - NHS If you need sub-specialty input, you will then be referred to different specialties. The trust employs around 4,147 whole time equivalent staff (WTE). Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. the service is performing well and meeting our expectations. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Russells Hall Hospital 5 years ago. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. 8 June 2012. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. One staff member said, "I am proud to be working for this trust.". Pensnett Road, Dudley, West Midlands, DY1 2HQ. Allied health professionals made up the largest group of staff required for imaging services. It is great to hear that you received excellent care and treatment in the Emergency Department. financial benefits and cost savings for hospitals, and often for patients too. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. Russells hall hospital Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Your staff could not have been more professional or efficient. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Staff feel able to develop their own ideas and have confidence that the trust will support them. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. What's the least amount of exercise we can get away with? Creating a new NHS England: NHS Digital and NHS England have now merged. The hospital trust said concerns related to Mitie's offices. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. These clinics provide patients with the opportunity to be reviewed by a senior doctor. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. With his familys legacy gift, this vision will become a reality, said Peace. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). Learn more. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. [Very happy with 'Treatment'] Patient Experience Team. Went here with my young daughter, to A and E, all staff were very helpful and kind. I would recommend you, thankyou again. About: We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Only a small proportion relates to the emergency department itself. I replied that I knew this. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. This was particularly evident in the category of adult majors. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published For common health problems visit your pharmacist, GP or walk-in centre. I was treated with so much dignity and respect that I left feeling supported and cared for. We are pleased to hear that you were impressed with the care and treatment you received with us. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. You can search by name or top speciality. We rated it them as requires improvement because: Published The diagnostics service was not up to date with the most recent ionising radiation regulations. Cant fault the staff and the service. Russells Hall Hospital 3 years ago. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. The complaints were analysed to look at trends, for changes to be implemented. the service is performing badly and we've taken enforcement action against the provider of the service. psychotherapist for the kindness they showed me. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. We are proud to be the healthcare partner you trust to care for those you love. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Our inspection of the trust covered only this hospital and community services. All the best and take care. We saw much support for the trust, both from the public and from the local health economy. review titled Amazing staff can't thank them all enough! Staff involved patients and those close to them in decisions about their care and treatment. We have 11 permanent physician associates and one rotational physician associate in our department. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. At conservative gathering, Trump is still the favourite. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. Departments did not always have effective systems for identifying risks. 12 July 2019. Welcome to Russell Medical - Russell Medical Center You canread more about our cookies before you choose. 28 March 2013. There were no clear criteria for patients that could be put into the fit to sit areas of the department. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. All the best and take care. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Covid-19 Release of Information Call Line: 256-215-7461 []. The BBC is not responsible for the content of external sites. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. 27 July 2018. Follow BBC West Midlands on Facebook, Twitter and Instagram. WebMaps & Directions. Patient Experience Team, review titled My visit to A & E after an accident. I wouldnt hesitate to re commended Russells Hall to give birth in. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. A fantastic level of care was provided for my daughter while here. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Almost 12% of people coming to A&E received no treatment, just advice. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Russian minister laughed at for Ukraine war claims. Russells Hall Hospital - Wikipedia There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Some patients with suspected sepsis were still not being identified or managed appropriately. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Our rating of safe was Inadequate overall.
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